Ever since we first started working on PasswordBox, we’ve always pushed ourselves to build the best product we could: finding new, innovative ways for people to log in (without worrying about passwords), and packaging it all into one simple and easy to use application that we knew our community would love.
Which is why we have an important update to share.
We’ve decided that the best way to deliver on our original goals is to focus all our attention on the jointly developed True Key app by Intel Security and discontinue development and support of PasswordBox late next year.
We will do our best to make sure we communicate the transition as clearly and smoothly as possible.
PasswordBox will remain as-is for the immediate future, but there are a few important milestones we would like you to be aware of as we transition.
PasswordBox on Firefox
Starting December 15, 2015 — We will be removing support for PasswordBox on Firefox browsers. This is due to a new Firefox update that impacts the PasswordBox extension. We will be sending all Firefox users an email before discontinuing access on that platform. You will still be able to access your information from Chrome, Opera, Internet Explorer or Safari if you chose to use these browsers instead.
We've reserved a True Key account, just for you
As a PasswordBox user, we’ve reserved a True Key account for you. If you decide to claim it, you can create a profile using the email and master password associated with your PasswordBox account to migrate your information. Your PasswordBox subscription is different from the True Key subscription, and the PasswordBox terms will not be transferred over. Every PasswordBox user will get a special subscription offer if they choose to migrate from PasswordBox to the True Key app. New terms apply.
To redeem your special True Key subscription offer, click below or go to truekey.com and create an account with the email and password you used for PasswordBox.
The True Key app currently supports
Browsers: Chrome, Internet Explorer
Firefox will be available in the next few weeks, Safari is coming soon!
Operating Systems: Mac & Windows
Mobile: Android & iOS.
We're excited to share True Key by Intel Security with you
The new app offers robust features in addition to the password manager you've grown to love. With the True Key app - you are the password. Log in using things unique about you - like your face, fingerprint or a second device. From there, customize your security with multi-layered protection across all your devices - you are in control. Our goal is to one day eliminate the password - we hope you will join us. Learn more at truekey.com
Spring of 2016 — We will be bringing additional features from PasswordBox to True Key by Intel Security. We will send an email to let you know what features the True Key app supports and ask if you want to migrate your information.
If you decide not to use the True Key app, you will be able to export your information from PasswordBox at this point.
Fall of 2016 — We will give all remaining users a 90, 60, and 7 day notice before we officially end of life the PasswordBox service.
We're very excited about the True Key app as it offers many advanced features and we will continue to provide more secure ways for you to easily log in without the hassle of passwords.
If you have questions, or need to get in touch with someone, our support team is ready to help. You can email them here
You trusted us to make every log in moment an easier and safer one – and that’s a pretty huge honor. We want to thank you so much for your support and we will continue to strive for a password-free world, and hope you’ll join us along the way with True Key by Intel Security.
The PasswordBox team.